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RAINMAKERS CSI LTD PRIVACY POLICY
Last Modified: 19 November, 2019

  1. Introduction

Rainmakers CSI Ltd, is dedicated to protecting your personal information and informing you about how we use your information. This Privacy Policy applies to your use of any Rainmakers CSI Ltd owned websites, software, or associated services (collectively “Platform”). This Privacy Policy should be read in conjunction with the Terms of Service and is wholly integrated into the Terms of Service. Where no definitions are given, any proper nouns will have the same definitions and meanings as defined by the Terms of Service. Please review this Privacy Policy periodically as we may revise it from time to time without notice. If you do not agree with or accept our Privacy Policy in its entirety, you must not access or use the Platform.

Information Collected

Personally Identifiable Information (PII) Collected Via the Platform

You will not be required to provide us with any information when you visit our Platform. However, portions of our Platform may require you to submit personally identifiable information to us. During your use of the Platform we may collect your name, email, address, telephone number, company name and address, organisation information, and other identifying details. Any personally identifiable information you submit via the Platform shall be used and disclosed in accordance with this Privacy Policy. We may also collect payment information that you make available to us for your use of the Platform. Please be aware that this payment information shall be stored by third party payment processors.

Non-Identifying Information

Whenever you use our Platform, we may collect non-identifying information from you, such as your IP address, interactions with the Platform, query information, location information, pricing data, research history, location and GPS information, referring URL, browser, application interaction, mobile provider information, operating system, data usage, data transferred, and Internet Service Provider.

  1. Anonymised Data

Please be aware that we me may collect and aggregate personally identifiable information from our Platform and may anonymise that information for our own research or internal purposes. Once such data has been anonymised, it cannot be traced back to you, the user.

  1. Use of Your Information

This section explains how we plan on using your information submitted by us. In order to use our Platform, you agree that we may use your personally identifiable information:

Additionally, we may give your information to law enforcement if we are compelled to by a court order, if there has been a violation of any UK laws, international laws or if a violation of any other agreements or the Privacy Policy has occurred.

  1. Accessing, Editing, and Removing Your Information

If you have submitted information to our Platform you will be unable to edit that information. When using our Platform you may be able to access and edit your information via the Platform dashboard. However, you will be unable to opt out of any of our data collection practices via the Platform. If at any time, you have any questions or wish to review, change, or delete any of your information collected by us, please contact us at info@rainmakerscsi.com. Additionally, if you would like us to permanently remove any accessible copies of your information, please follow the instructions listed within the “removal of information” section and contact us at info@rainmakerscsi.com. After you have cancelled your account please be aware that we may keep inaccessible copies of your information for a commercially reasonable period of time.

  1. Removal of Information

If you wish to have any of your personal information stored within the Rainmakers CSI Ltd Platform removed, please contact us. With each removal request you must list the information you wish to have removed exactly as listed. Please be aware that removal requests are not processed instantaneously. There may be a reasonable delay in removing any information requested.

As Rainmakers CSI Ltd collects data from multiple sources a single removal request may not eliminate all of your personal information listed in our database. Therefore, you may be required to submit multiple requests. If your information repeatedly reappears please contact us.

You may make a removal request by email at info@rainmakerscsi.com, please label the subject of the email with the following “Removal Request – Your Full Name and Email address or addresses”.

  1. Cookies and Other Tracking

Our current Platform uses cookies in accordance with our Cookie Policy.

  1. Third Party Access to Your Information

Although you are entering into an Agreement with Rainmakers CSI Ltd to disclose your information to us, we do use third party individuals and organisations to assist us, including contractors, web hosts, and others to allow you to access the Platform.

Throughout the course of our provision of our services to you, we may delegate our authority to collect, access, use, and disseminate your information. It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy. For this reason, you hereby agree that for every authorisation which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our Platform or its underlying files or systems. You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

  1. Law Enforcement

You agree that we may disclose your information to authorities if compelled to by a court order. Additionally, you agree that we may disclose your information if we reasonably believe that you have violated any UK laws or the terms of any of our agreements with you or if we believe that a third party is at risk of bodily harm. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you and release your information without receiving any request to third parties where we believe that it is proper to do so for legal reasons, where your actions violate any laws of the UK or any other country having jurisdiction over us, our Platform, or the Platform. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants. We may release your information under the conditions listed in this paragraph whether it is to individuals or entities and to any state or national authorities, as required.

  1. Commercial, Non-Commercial Communications and Do Not Track

If you decide to provide us with your contact information, you agree that we may send you communications via text and email. However, you may unsubscribe from certain communications by notifying Rainmakers CSI Ltd that you no longer wish to receive these communications, we will endeavor to promptly remove you from our notification listings once we have received that request. We currently do not offer website functionality for you to opt out of any “do not track” listings. If you wish to opt out of certain communications or information collection, please contact us at info@rainmakerscsi.com.

  1. Third Parties

Rainmakers CSI Ltd may post links to third party websites on our Platform, which may include information that we have no control over. When accessing a third party site through our Platform, you acknowledge that you are aware that these third party websites are not screened for privacy or security issues by us, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties. Rainmakers CSI Ltd bears no responsibility for the information collected or used by any advertiser or third party website. You must review their Terms of Service and Privacy to understand how their information collection practices work.

  1. Security Measures

We make reasonable attempts to protect your information by using physical and electronic safeguards. For these reasons Rainmakers CSI Ltd employs SSL certificates. However, as our Platform are hosted electronically we can make no guarantees as to the security or privacy of your information. For this reason, we recommend that you use anti-virus software, routine credit checks, firewalls, and other precautions to protect yourself from security and privacy threats.

  1. Your California Privacy Rights

Rainmakers CSI Ltd permits residents of the State of California to use its Platform, and complies with the California Business and Professions Code §§ 22575-22579. If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes. Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. Although we do not disseminate your information to third parties without permission, you must presume that we collect electronic information from all visitors. You may contact us at info@rainmakerscsi.com with any questions.

  1. Age Compliance

We intend to fully comply with UK and international laws respecting children’s privacy. Therefore, we do not collect or process any information for any persons under the age of 18. If you are under 18 please do not access the Platform.

  1. International Transfer

Your information may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We may transfer personal information to the UK or elsewhere and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

  1. Merger and Acquisition

In the event that the Rainmakers CSI Ltd is involved in a bankruptcy, merger, acquisition, reorganisation or sale of assets, your information may be sold or transferred as part of that transaction. Please be aware that once the information is transferred your privacy rights may change.

  1. Amendments

Like our Terms of Service, we may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will modify the date listed on this Agreement or we may contact you. You must agree to the amendments as a condition of your continued use of our Platform. If you do not agree, you must immediately cease using our Platform and notify us of your refusal to agree by e-mailing us at info@rainmakerscsi.com.

  1. Privacy Notice for European Citizens

Rainmakers CSI Ltd respects the rights of citizens living within the European Economic Community and the rights afforded to them under the General Data Protection Regulation (GDPR), the following sections are referred to as our Privacy Notice and address additional privileges that EEC users may have under our Privacy Policy. If you live in a country in the EEC the services are provided by Rainmakers CSI Ltd which is also the data controller responsible for your information when you use our Platform. Under the GDPR, the data controller has additional obligations to any users who submit PII to us. The GDPR affords the following rights to EEC citizens and persons residing in EEC territories.

Legal Rights Your Rights Under the GDPR

The right to be informed Rainmakers CSI Ltd wishes to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data.

The right to access

You have the right to access your information at any time. Please contact us at info@rainmakerscsi.com if you wish to access the personal information Rainmakers CSI Ltd holds about you.

The right to rectification

If the information Rainmakers CSI Ltd holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact us for more information: info@rainmakerscsi.com

The right to erasure

Sometimes called ‘the right to be forgotten’. You have the right to request that Rainmakers CSI Ltd to erase all your personal data, if you wish to do so please our team: info@rainmakerscsi.com

The right to restrict processing

You have the right to ask Rainmakers CSI Ltd to restrict how we process your data. This means we are permitted to store the data but not further process it. We will only keep enough data to ensure that we can accommodate any additional requests. Please contact our team at: info@rainmakerscsi.com

The right to data portability

Rainmakers CSI Ltd must allow you to port and reuse your personal data for your own purposes across different platforms. Please contact our team if you wish to receive additional information on how to port your data elsewhere: info@rainmakerscsi.com. This right only applies to personal data that you have provided to us as a data controller.

The right to object

You have the right to object to Rainmakers CSI Ltd processing your data even if our processing is due to legitimate purposes as described in our Privacy Notice, if you have any objections please contact our team at: info@rainmakerscsi.com

The right to withdraw consent

If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and Rainmakers CSI Ltd must stop processing your data. If you want to withdraw your consent, please contact our team at: info@rainmakerscsi.com

Under the GDPR, you may exercise these rights by contacting us. If we process your information based on our legitimate interests or those of a third party, or in the public interest, you can object to this processing, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons. You can also object to our processing of your information by contacting us.

  1. Additional Personal Information Collected

Under the GDPR, personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed or otherwise anonymised. As such, for the purposes of this Privacy Notice we may collect additional PII, including: your IP address, interactions with the Platform, query information, location information, pricing data, research history, location and GPS information, combined anonymous data, referring URL, browser, application interaction, mobile provider information, operating system, data usage, data transferred, and Internet Service Provider.

  1. Legitimate Purposes for Collecting Your PII

The following are the specific legitimate purposes that we may use your PII for:

CONTRACT ADMINISTRATION – We may use your PII to (1) negotiate, execute, renew and/or manage a contract with you; (2) process billing information and payments related thereto; and/or (3) communicate with you in respect of the above (including sending (legal) notifications).

ACCESS AND COMMUNICATIONS TO OUR SOFTWARE AND SERVICES – We may use your PII to (1) set-up and manage the your Rainmakers CSI Ltd account; (2) interact with you through our Platform (e.g. software updates, Platform announcements, etc.): and/or (3) manage and respond to your questions (e.g. technical, commercial or administrative) or requests for maintenance and support.

THE USE OF THE PLATFORM – We may use your PII to (1) enable you to enjoy the use of, and easily navigate the Platform; and/or (2) better understand your needs and interests.

SHARING WITH THIRD PARTIES – We may use your personal information to share with our partner companies or future affiliates for research, marketing, and other purposes. We may also share your information service providers with whom we contract with such as contractors, web hosts, data providers and others so that we may provide you any services and allow you to access the Platform. If you wish to find an updated list of third parties we collect and share information with, please contact us.

ALLOWING DOWNLOADS FROM THE PLATFORM – We may use your PII to allow you download data or content from the Platform.

TRAINING & IMPROVEMENTS – We may use your PII to (1) train our employees or contractors to allow for a better Platform experience; and/or (2) improve the Platform.

DIRECT MARKETING – We may use your PII to contact you for additional products and services that you may be interested in.

INFORMATION THIRD PARTIES PROVIDE ABOUT YOU – We may receive information from other businesses or users about you. For example, when other users submit a company inquiry or create a company profile they may include your information in such an inquiry. We require each of these users and businesses to have lawful rights to collect, use, and share your information before providing any information to us.

LEGAL PROCESS – We may share your information: if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to respond to a subpoena, court order, warrant, or other legal process; to enforce applicable Terms of Service or this Privacy Policy, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Rainmakers CSI Ltd; to detect, prevent, or otherwise address, security, or technical issues or illegal or suspected illegal activities (including fraud); to transfer in event of sale or merger; or as evidence in litigation in which we are involved, as part of a judicial or regulatory proceeding.

  1. Retention of PII

Rainmakers CSI Ltd will only retain your PII for as long as required. We will keep your personal information:

  1. Transfer of PII Outside of the EEC

Where your PII is transferred outside of the EEC to areas such as the United States, Rainmakers CSI Ltd shall ensure that your PII shall have an adequate level of protection as required under the GDPR, including but not limited to executing Data Protection Agreements with our processors and that process your information. These data transfers are necessary to provide the Platform to you. We utilize standard contract clauses and other data protection mechanisms approved by the European Commission, and may rely on the European Commission’s adequacy decisions to transfer your PII to other countries.

  1. Legal Basis for Processing Information

We collect, use, and share the information we have as described above:

  1. Sharing of Data with Third Parties

Aside from the uses listed within this Privacy Notice, Rainmakers CSI Ltd does not share any of your PII with any third parties aside from third parties that are hired by us to assist us in processing your data (Data Processors). All Data Processors have entered into binding agreements with us to ensure that your rights to your PII are respected.

  1. Contacting Us

If you are covered under this Privacy Notice and have any additional questions, please contact us at: Rainmakers CSI Ltd, info@rainmakerscsi.com